Welcome to Knox County Emergency Communications District, also known as Knox 911. We are committed to providing excellent service to the community and first responders that we serve.
We are a consolidated 911 center answering all emergency calls located in Knox County and the City of Knoxville. We provide dispatch services to Knox County Sheriff’s Office, Knoxville Police Department, Knoxville Fire Department and Karns Fire Department. AMR/Rural Metro Communications is co-located in our building and they provide dispatch service for AMR Ambulance service, Rural Metro Fire, Seymour Fire and Knox County Rescue.
Accreditation Public Comment Portal
The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence.
IMPORTANT: CALEA is not an investigatory body, and subsequently, the public portal should not be used to submit information for such purposes. Additionally, there will be no response other than acknowledgment to submissions; however, the information will be considered in context to its relevancy to compliance with standards and the tenets of CALEA® Accreditation.
To submit comments concerning accreditation, please click the following link.
