Knox County Emergency Communications District | 605 Bernard Ave | Knoxville, TN 37921 | 865.215.1100

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Annual Report

 

The Knox County Emergency Communications District handles many telephone calls and creates many CAD (Computer Aided Dispatch) records every year.

The following statistics show some of what we do.

Last year we answered 619,217 telephone calls. Of these 298,415 were 911 calls. More than 90% of the 911 calls were answered in the first 10 seconds.

As many as 65% of the 911 calls came from wireless phones (cell phones).

There were 568,998 incidents created in the dispatch system.

The radio system used by the Police, Sheriff and Fire Departments logged 901,646 minutes of airtime.
 
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